Once your order is successfully placed, you’ll receive a confirmation email with your order number and details. If you don’t see it in your inbox within a few minutes, please check your spam or promotions folder.

If your order has not yet been processed, we may be able to update your shipping address. Please contact us immediately at sales@simply-girl.com with your order number and the updated address. Once an order is shipped, changes are no longer possible.

At this time, we primarily ship within the United States. If you're located outside the U.S. and are interested in placing an order, please contact our support team to check availability.

Orders are typically processed within 1–2 business days. Once shipped, delivery takes between 5 to 11 business days, depending on your location. You’ll receive tracking information via email once your order is on its way.